Dialog Enterprise Powers National Industry Exhibition 2022

National Industry Exhibition and Awards Ceremony 2022

Continuing its commitment towards SMEs and local industries, Dialog Enterprise recently announced the Title Sponsorship of the National Industry Exhibition and Awards Ceremony 2022, along with Dialog Finance PLC and Dialog genie powering the event as the Official Payment Partner and FinTech Partner.

Held from February 3rd – 6th 2022 at the BMICH, The National Industry Exhibition highlighted local entrepreneurs and SME exhibitors from manufacturing, trading, construction and many other industries.

We are pleased to be the Title Sponsor of the National Industry Exhibition to support Sri Lankan industries and SMEs together with the Industrial Development Board, and empower them to digitally transform their businesses in this new normal via best-in-breed digital solutions. Dialog Enterprise remains committed to facilitating and empowering Sri Lankan enterprises of every scale and sector to reach their peak potential.
Navin Pieris
Group Chief Officer – Dialog Enterprise at Dialog Axiata PLC

Chairperson of Dialog Finance and Group Chief Digital Services Officer Dialog Axiata PLC Renuka Fernando said, “The use of digital technology is very important in the context of Covid-19, which obliges industries and SMEs to adapt in order to keep up with the rapidly transforming modern world. Dialog Finance and Genie is pleased to join hands with the Industrial Development Board and this initiative as the Official Payment Partner and FinTech Partner to accelerate this shared vision of empowering Sri Lankan industries and SMEs to thrive in the new normal.” The National Industry Exhibition was organised by the Industrial Development Board under the auspice of the Ministry of Industries.

Fortinet SD-WAN to Strengthen Flexnet

Fortinet SDWAN Flexnet

Dialog Enterprise is now partnered with global cybersecurity giant Fortinet, to provide stronger and highly secure Managed SD-WAN services via Flexnet. Since its launch in 2019 as Sri Lanka’s first Managed SD-WAN service, Flexnet has been helping organisations strengthen their network and data security.

As more businesses choose to accelerate their digital transformation journey, the demand for increased agility and higher levels of security becomes imperative. Teams working from remote locations and requiring seamless access to internal data also calls for greater control against potential threats and breaches. In this context, the enhanced offering of Flexnet combined with Fortinet Secure SD-WAN will deliver integrated security and safer access to internal and external data and applications wherever they may reside, on-premises, or on the cloud.

Being the only Fortinet Managed Security Service Provider in Sri Lanka, we have already been able to provide Secure SDWAN solutions with Fortinet in over 1000 locations across the island.
Navin Pieris
Group Chief Officer – Dialog Enterprise at Dialog Axiata PLC

With the backing of Fortinet, Dialog Enterprise will empower its customers to cost-effectively eliminate security gaps in their network while enjoying the benefits of advanced routing and self-healing WAN capabilities to ensure superior user experience and increased business uptime.

Cyber Security Works (CSW) Partners with Dialog Enterprise

Cyber Security Dialog Enterprise

Dialog Enterprise recently partnered with globally acclaimed cybersecurity solutions provider Cyber Security Works (CSW) and TekSek Cyber Security to bring the latest in Information Technology (IT) and Operation Technology (OT) security services to Sri Lanka. This partnership will expand the cybersecurity portfolio of Dialog Enterprise while also positively complementing its cloud and telecommunication offerings.

As significant cyber threats rippled across the globe in recent times, businesses everywhere have acknowledged the need for heightened security. Recognizing this need in the Sri Lankan space, Dialog Enterprise has taken steps to make global cybersecurity providers accessible to local businesses to fulfil their safety requirements.

With the support of TekSek and Cyber Security Works, Dialog Enterprise will be able to leverage real-time threat intelligence to identify key issues and risks in IT infrastructure. Customers will now be able to maintain agility and efficiency without having to compromise on security in their day to day operations.

Let Us Take Care of Your Customers for You: Dialog Hosted Call Centre

Dialog Hosted Call Centre

Don’t let the fear of managing operations hold you back from growing! Expand your business to any scale and be assured of call centre solutions that will support you in managing customer requirements effectively and efficiently.

Dialog Enterprise Hosted Call Centre equips you with a virtual call centre solution that helps your business manage customers remotely but seamlessly. You will be offered a completely outsourced solution that will not require any in-house resources or hardware investments from your end.

This cloud-based call centre comes fully loaded with all the basic functionalities of a call centre from agents to inbound and outbound calls and CRM integration. The Hosted Call Centre solutions are tried, tested and ready to go whenever you need and deployment could be fast-tracked to meet your timeline requirements.

Domex, the largest courier service in Sri Lanka shares their experience with the Dialog Enterprise Hosted Call Centre.

Dialog Enterprise’s Call Centre solution has given us an easy environment to provide unique customer service with a new face in a new digital world.
Aravinda Fernando
Assistant Manager – Customer Relations from Domestic Express (Pvt) Ltd.

Increase Productivity with Smart Workforce from Dialog

Smart Workforce from Dialog

How efficiently are you managing your workforce? As with most businesses, do you constantly strive to elevate the productivity of your team? Dialog Enterprise Smart Workforce is a comprehensive solution to optimize your resources and increase productivity, wherever your workforce may be located.

Reduce your costs and ensure smarter utilization of your business and human resources. By using this system to monitor deviations, you will be able to prevent or reduce behaviour that impacts desired performance. You can also process payroll, HR and other administrative tasks seamlessly within a single
program and thereby increase overall efficiency.

A user-friendly, real-time dashboard will equip you with the information required to make better-informed decisions and manage your operations effectively but also with significant ease.

Coca-Cola Beverages Sri Lanka finds that Smart Workforce by Dialog Enterprise helps them achieve higher efficiency.

LBS (Location Based Services) product is a user-friendly system and we can work independently as it has got self-service facilities. As a result, it saves time and is able to attend to sales tracking issues without delays which helps a smooth operation in our day to day work.
Manil Jayasuriya
Senior Human Resources Executive at Coca-Cola Beverages Sri Lanka Ltd.

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